High Tide Aquatics - Terms of Service

1. Introduction

Welcome to High Tide Aquatics ("we," "our," "us"). By accessing or using our website, [YourWebsite.com] (the “Site”), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our Site. By making a purchase, you confirm that you meet these requirements.

3. Products & Orders

  • We specialize in selling live corals, marine livestock, and aquarium-related products.

  • All purchases are subject to availability. We reserve the right to limit quantities or refuse service to anyone at our discretion.

  • Prices, promotions, and product descriptions are subject to change without notice.

4. Shipping & Delivery

  • We ship live corals and dry goods within the United States using trusted carriers.

  • Customers are responsible for providing an accurate shipping address. We are not responsible for lost or delayed packages due to incorrect shipping information.

  • Our Live Arrival Guarantee covers coral health on arrival but does not extend to carrier delays, mishandling, or tank conditions.

For full details, please refer to our Return Policy [insert link].

5. Returns & Refunds

  • Live Corals & Livestock: We offer a Live Arrival Guarantee but do not accept returns of live animals.

  • Dry Goods: Returns are accepted within 14 days if the item is unused and in original condition.

  • Refunds and store credits are issued at our discretion.

See our Return Policy [insert link] for more information.

6. Payment & Billing

  • We accept major credit/debit cards, PayPal, and other payment methods as listed on our Site.

  • All transactions are securely processed.

  • You agree to provide current, complete, and accurate billing information.

7. Intellectual Property

  • All content on this Site, including images, text, logos, and designs, is owned by or licensed to High Tide Aquatics and is protected by copyright and trademark laws.

  • You may not use, reproduce, or distribute any content without our express written permission.

8. Prohibited Activities

By using our Site, you agree NOT to:

  • Violate any laws or regulations.

  • Use the Site for fraudulent purposes.

  • Disrupt or interfere with the Site's functionality.

  • Attempt to access secure areas without authorization.

9. Disclaimer of Warranties

  • Our Site and all products are provided "AS IS" without warranties of any kind.

  • We do not guarantee that the Site will be error-free or uninterrupted.

10. Limitation of Liability

  • High Tide Aquatics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

  • Our total liability shall not exceed the amount paid for the specific product or service.

11. Governing Law

These Terms are governed by the laws of the State of Florida without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions, please contact us at:
📧 support@hightideaquatics.com
📞 239-244-6788