Privacy Policy

Effective Date: 02/10/2025
High Tide Aquatics (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, hightidecorals.com (the “Site”).

1. Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

A. Personal Information

We collect personal information when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact us for support

This information may include:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party payment providers)

B. Non-Personal Information

We automatically collect certain data through cookies and analytics tools, including:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the Site

  • Device type

2. How We Use Your Information

We use the information we collect to:
✔ Process and fulfill orders
✔ Improve our website and customer experience
✔ Provide customer support
✔ Send order updates and promotional offers (only with your consent)
✔ Prevent fraudulent transactions and ensure website security

3. How We Protect Your Information

We take appropriate security measures to protect your personal data, including encryption and secure servers. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that help us process payments, fulfill orders, or improve our Site.

  • Legal Compliance: If required by law, we may disclose your information to government authorities or regulatory bodies.

5. Your Rights & Choices

A. Opting Out of Marketing Communications

You can unsubscribe from our promotional emails at any time by clicking the “Unsubscribe” link in the email or contacting us at support@hightideaquatics.com.

B. Managing Cookies

You can adjust your browser settings to refuse cookies. However, some website features may not function properly without cookies.

C. Access & Deletion Requests

You have the right to request access to your personal data or ask us to delete it. To do so, email support@hightideaquatics.com.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their policies before providing any personal data.

7. Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect information from minors. If we discover that a child has provided personal data, we will delete it immediately.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Effective Date.” Continued use of our Site after updates means you accept the revised policy.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us:
📧 support@hightideaquatics.com
📞 239-244-6788